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| Screen from Buckeye's Artisan MODBUS Troubleshooting video |
The new user was unable to subscribe to the active Artisan mailing list so we tried to circumvent this and use email as well as the mailing list.
We went over the configuration screens and it seems there might be a hardware glitch.
Randy was kind enough to share the material he currently provides and it is shared here for others to use or suggest improvements. These are PDF files, and I provide links. They are hosted at my homepage for now and you can find them by clicking the link and also below:
There is also a Tech Support page on the Buckeye site.
Furthermore there are many YouTube videos by Randy on his channel.
I hope this helps roasters looking for answers pertaining to these machines communicating with Artisan!